Evidence of the ability to:
correctly operate and maintain computer resources
produce log books and written records showing system maintenance and configuration history over a period of THREE months, including all reported abnormalities and how they were addressed
perform a routine system back-up and restore a nominated file from an earlier back-up
convert a document from one common file format to another and make the file available for access on a different platform (eg Macintosh application to MS-Windows application via suitably encoded Internet email attachment)
research and report availability of upgrades and support for TWO pieces of hardware and TWO pieces of software currently in use.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
Work health and safety (WHS) requirements for terminal operators
describe correct positioning of the keyboard, mouse and screen to avoid fatigue
explain when a foot rest is appropriate
Computing technology
describe relationships between baud rate, bits per second and bandwidth
explain the meaning of MIPPS
describe the function of the video card
specify what must be checked before commencement of a software installation or upgrade
Security and storage of data
identify risks that might exist for the system, the enterprise and users if an individual proceeds to install their own software (assuming the software has been scanned for viruses)
describe back-up and restoration procedures currently used, as well as their strengths and weaknesses
explain why hand-written records are kept
describe how to identify and respond to a possible security breach or virus attack
list environmental factors that could cause data loss from removable media
File preparation, conversion and encoding including cross-platform considerations
describe how to retain fonts of converted files
explain differences in file naming conventions between IBM-PC, Macintosh and Unix
list three encoding methods for internet email transmission of files and state which platform each is used for
list four common graphics file formats and when each format should be chosen
Correct use of network and telecommunications technologies
explain how a Macintosh can communicate with another computer
identify types of cabling and network cards installed and their effect on data transmission speed
summarise how to transmit data
describe how to conduct a search for product information on the internet
identify the most efficient way to exchange files with clients or other companies
Specific hardware, peripherals and consumables for the pre-press area
list the configuration of a typical high performance pre-press computer
identify the form of computer language used to drive an image setter
describe types of removable media commonly used in the pre-press area
list pieces of hardware that require periodical cleaning
Pre-press software
specify the limiting factor of most desktop publishing pre-press software
explain where a multitasking computer operating system fits in the pre-press production process
identify appropriate software to:
scan for a virus
produce a logo
manipulate an image
set up a printer network
create a page of text
Information sources
list the machine manuals, safety and other documentation relevant to this task and outline the information included in these documents.